1. Refund Policy
At impactfoc.us, we are committed to providing high-quality services to our customers. However, due to the nature of our digital services, we inform you that all payments made are final and refunds will not be granted under any circumstances.
2. Refunds
Once a payment is processed and the service is delivered, or the delivery process has started, no refunds will be issued under any circumstances. This applies regardless of the reasons provided by the customer, and regardless of the stage of service delivery. Once funds are received in our account, the customer has no right to request a refund.
3. Exceptions
In the event that a service cannot be delivered due to issues on impactfoc.us's part (e.g., technical errors or internal platform issues), we will assess the situation and, depending on the circumstances, may offer compensation or an alternative for the undelivered service, but no refunds will be issued.
4. Payment Errors
If the customer notices an error in the payment processing (e.g., incorrect amount charged or a duplicate transaction), it is the customer's responsibility to contact customer support to resolve the issue. If a payment error is determined to be caused by impactfoc.us, an appropriate adjustment will be made, but no refunds will be issued.
5. Acceptance of Terms
By placing an order and making a payment on impactfoc.us, the customer confirms that they have read, understood, and accepted the refund policy and will not request a refund once the payment has been processed.
6. Contact
For any questions or concerns regarding our refund policy, please contact us at:
Email: [administrare@impactfoc.us]